Owners of the brand name - new Oculus Quest 2 — thefirst VR headsetwhichrequiresa Facebook account to use — are rule themselves have a go at it out of their new purchases by Facebook ’s account substantiation organization .
Asfirst reportedby UploadVR this week , some Oculus 2 owners are find that Facebook ’s reportedlyAI - poweredaccount verification system is demanding some users upload a photograph before they can proceed with logging in . Others who have antecedently suspend their Facebook story are getting insta - banned upon reactivation and account they were subsequently ineffective to produce a fresh history , or said they were lock out upon seek to immix their old Oculus usernames with their Facebook accounts . Facebook ’s loser prompt render no way for users to appeal directly , essentially turning the $ 300 unit of measurement into expensive bricks .
On theOculus subreddit , one exploiter describe that they had uploaded a photo ID to Facebook and received a response stating that “ we have already reviewed this determination and it ca n’t be reversed . ”
Photo: Sam Rutherford/Gizmodo
The Oculus support team tweet that a “ belittled act ” of customers were experiencing proceeds and that any affected vendee should open a funding tag . ( As UploadVR observe , some users on Reddit complained that Oculus ’s handling of the place has beenslow or ineffectual . )
We ’re cognizant a small number of client are having fuss using Quest 2 with their Facebook accounts . If you ’re one of the few who ’s having worry getting limit up , we ’re quick and available to help . Just touch out and begin a ticket : https://t.co / W0iGW16GqS
— Meta Quest Help ( @MetaQuestHelp)October 15 , 2020
A Facebook spokespersontold the Vergethat exploiter affected by the problem will not permanently lose access to their previous leverage : “ Someone may temporarily experience an publication accessing subject if they have trouble access to Quest 2 with their Facebook account , but they will be able to access their content once those login issues are purpose . ”
The Oculus Quest 2 was a mostlywell - received upgradefrom the original Quest , which itself was animpressive advancementin VR tech . Dissatisfaction with Facebook ’s possession of the company , however , has been persistent .
optic owners werefar from thrilledwhen Facebook buy the company in 2014 for a report $ 2 - 3 billion , regard it as a betrayal of the original imaginativeness of Oculus as an affordable , mellow - remainder headset for gamers . The decision to force owners to lumber in tofuture Oculus headsetswith Facebook last year was receive with something more resemble open scandalization , not just because user felt force into associate the account but because Facebook announced it would collect drug user data to direct ads ( both within the headset to recommend new apps and event and , presumably , to prey their sprawling ad ecosystem ) . The only real assurance Facebook gave was that it wouldn’tstart snapping photosof the interior of user ’ houses .
Indie developers have also warned that Facebook , currently front down Union and state antimonopoly investigating , hasimmense powerto order terms to production company , steal ideas from pop apps , take 30 % commissioning from in - app purchase , and preclude users from breaking out of Facebook ’s walled garden . Congressional investigators probe study of anticompetitive behavior by the company have flagged the mandatory Facebook account requirements as a potential violation , writing in arecent reportthat “ condition memory access to a product or service in which a firm has market power to the use of a separate product or service is anticompetitive . ”
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