My plan to continueexchanging lily-livered - screened iMacsuntil the end of prison term has been baffle , but I ’m not reach up . take on for the revised plan .
https://gizmodo.com/my-second-imac-is-busted-too-5435561
First , a little background knowledge . Yesterday , I posted aboutmy second yellow - tinct iMac . And I made this terror :
I basically post back review products for a living , and the pleasure of this new plaything has long been spoil . So I ’m go to do my damndest to bankrupt Apple with return shipping . I will send back these iMacs as many times as it take for them to make one correctly . And every individual time that they lie with it up , I ’m going to broadcast their dirty laundry here . palpate innocent to read it or do n’t . It ’s my opinion that Apple ’s cyclic product emergence ca n’t be swept under the rug any longer .
in brief thereafter , a mid - stratum Apple representative who ’d been treat my call bid ( in alleged reply to an email I ’d sent before my post , not the post itself ) . I was informed that the company would not issue me another interchange straight from the manufactory . I ’d , alternatively , need to get the iMac furbish up at an Apple Store , lest I “ need to waste the clip and have to do this all over again . ” That ’s right , she basically admitted that everything coming off the line of credit would be inflict with the same disease .
I attempt calling technical backup on my own for a 2nd meter to ease a dependable iMac interchange . After throw the technician my showcase number , they went off the line for about 5 minutes . And when they came back , my exchange was blocked again . This technician added that , following an exchange , “ It ’s quite likely the issue will continue to happen … and that we ’ll become stuck in an dateless loop . ”
Maybe she intend “ infinite loop . ”
Call me paranoid , but I believe it to be honest : Yesterday , after post my threat , Apple tracked down my non - Gizmodo e-mail I used to purchase the iMac and flagged my account to block exchanges . Either manner , my hands are whole tied . Luckily , yours are not .
If my confederacy thesis is correct , we ’ve hit a nerve with Apple . So I ’m only go to increase my efforts with your assistance until they publicize and/or set the yellow-bellied LCD issue . Here ’s what I could use from you :
Anyone out there who ’s in the summons of convert an iMac for one without a jaundiced CRT screen and receives a permutation January 1st or after , email submissionsATgizmodo.com to allow us bang if the issue has been resolved . New purchase that turn out to be scandalmongering are outstanding as well . Please be certain to :
1 . Use the subject “ Yellow iMac ”
2 . Take photos ofthis screen test(just make certain to lock that white symmetry ! )
3 . Include details like the ship date and how many iMacs you ’ve exchange so far
Every workweek , assume your participation , I will mail an update on the trouble . And permit me make this point in time abundantly clear to any Apple incorporated kinsfolk ( because I know you ’re scan ): If your company is still sell multi - thousand dollar computing equipment with yellow screen in 52 weeks , I will be channelise it out in 52 weeks .
This problem will not go aside , not until it ’s fix . And I beg other sites , technology - based or not , to help me bare the issue . No , this is n’t the first sentence Apple has sold the public broken product , but maybe , just maybe , it could be the last .
Now having said all that , if Apple can fall forward and openly allow the mistake while providing an adequate resolution to their client , I ’ll glorify them as an exemplar as to how companies can take an unforeseen manufacture issue and make things right .
As for the circumstances of my iMac , I ’m between return it out of transparent disgust and seek the repair for interest of our little narration ( plus , you know , I really would wish one that works in spite of all this trouble ) . We ’ll see .
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